Mutualink

Mutualink Google Glass Application Saves Lives

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Challenge

Mutualink developed an application for Google Glass that would enable public safety officials to share multimedia resources and information in real-time from the field – hands-free – over the secure Mutualink network. The company planned to demonstrate this capability for the first time at the Association of Public Safety Communications (APCO) conference, which would attract sector-specific journalists who were already familiar with Mutualink through Rainier’s work. However, the event could not be counted on to deliver the top-tier business and technology media that Mutualink hoped to reach with this announcement.

Strategy

To pique high-profile media interest, Rainier developed a pitch that emphasized Mutualink’s distinct departure from typical Google Glass applications, which are generally entertainment and convenience-focused. The agency focused on the life-saving possibilities of this technology and depicted realistic examples of how public safety officials could benefit from its use in the field. Rainier pre-pitched the news under embargo to a select group of top-tier business/technology editors with the subject line, “Can Google Glass save your life?”

Results

The resulting coverage far exceeded the client’s expectations, and the campaign achieved its objective of broadening awareness of Mutualink beyond trade media to a much larger audience. Highlights include:

  • Nearly 40 unique headlines/articles were published, includingBusinessweek, TechCrunchGizmodoVentureBeatGigaOmFast Company, InformationWeek, PC Magazine, and ZDNet.
  • Much of the coverage directly reflected the life-saving angle promoted by Rainier.
  • Mutualink’s website traffic increased 10-fold during the week of the announcement, which reduced AdWords per-click costs.
  • Increased visibility opened doors for Mutualink with more than 10 major prospective customers.
  • Company morale was buoyed, with one employee saying they “hit the fame jackpot” after seeing Mutualink featured on top business and tech news sites.
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"Rainier proved to be an invaluable partner in helping deliver and connect an important groundbreaking technology development for public safety to the right communities of interest.  Reaching the right folks matters and Rainier exhibits great skill in doing that."

-Joe Mazzarella, Senior Vice President, Mutualink