With Launches, Killing It (in a good way) Matters (Part 1)

Those of us who work with a lot of startups introduce many new companies to the world. The process of doing this is formally called, “Executing a launch.”

Executing a launch … If you really think about it -- the phrase may have two very different meanings. One involves the careful planning, the market seeding, the research, the website preparation, generating the tough Q&A, the outreach and more, all culminating in the client’s audiences realizing there’s something worth paying attention to here. The other is a figurative execution: the client’s first public foray was such a disaster that the launch process resulted in dead silence.

Fortunately, executing a launch rarely results in a company that is dead on arrival, and it’s because of the prep work that goes in ahead of time.

In part 1 of this 3-part blog, I’ll look at what’s required for a successful launch. Subsequent parts will focus on making sure the bases are covered and knowing whether the company is truly ready to launch.

At Rainier, we recommend having a three-month runway before the official launch. Everyone is amazed at how quickly those months fly by, but they give the Rainier team and the client team time for a slew of activities, including the following:

  • Research the market and competitors to see how they are telling their stories
  • Onboard the client, learning about the company, its products or services, its leadership, its goals, and its differentiators
  • Develop and hone key messages and proof points
  • Seed the market, when possible, with surveys, op-eds or other materials to tease up the need for the client’s product or service
  • Follow relevant journalists and analysts, potential partners and others on social media
  • Ensure the website is ready for prime time on the day of the launch
  • Generate blogs in advance of the launch
  • Work with the client on any needed graphics, photos, logos and other materials that will be needed throughout the launch process
  • Conduct media training for the primary spokespeople
  • Develop targeted press and analyst lists, including specialized verticals, so the news reaches a targeted, yet broad audience
  • Work with the marketing team on its pipeline, ensuring there will be a steady stream of news following the initial launch
  • Develop the news announcement
  • Develop a compelling (and short) pitch, without giving up the news, to tease the announcement
  • Set up pre-briefings with relevant industry analysts, who can hear the news under embargo and potentially lend a quote to the press release
  • Refine messages as needed following initial meetings; incorporate feedback
  • Conduct pre-briefings under embargo and provide the press release under embargo to key press targets so the news coverage begins as soon as the launch is official
  • Queue up the news on a wire service (BusinessWire, PRNewswire, News Direct or others)
  • Distribute the news along with specialized and targeted cover notes to key press and analysts
  • Conduct extensive follow up to ensure the client’s news is seen and digested by key targets
  • Review coverage, see where there is room for improvement, report on activities and coverage, and get ready for the next PR-worthy items in the marketing pipeline.

Admittedly, that’s a long list, but much of it may vary given the client’s situation. Timing is a critical factor: Many clients only seek PR help within a couple of weeks before they plan to launch. Others haven’t yet started a website and haven’t yet named their product. We live in the real world and understand when the perfect pre-launch timeline is not possible. Even with a compressed timeline, it’s possible to make it work.

The key is understanding that executing a launch takes time and a team experienced in doing it well. Don’t get stuck on the ground when it’s time to soar.

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About Alan Ryan

Alan has been working in high technology public relations for more than 20 years, following his time as a technology reporter and editor at Computerworld. As an Account Director at Rainier, Alan plays an active role in planning and executing PR programs for a variety of start-up and established hardware and software clients, helping them earn favorable media coverage, awards, ‘thought leadership’ content placements and more. Clients who have benefited from his work on their teams include Compass-EOS, Thin Film Electronics, M/A-COM, Moasis Global, AMD, NXP Semiconductors and others.

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